Conflict Resolution & Workplace Conduct Management for Leaders

This course aims to equip intermediate-level supervisors and managers with essential skills in conflict resolution and workplace conduct management. Participants will learn to prevent harassment, uphold professional conduct standards, foster an inclusive workplace, and employ mediation strategies. The program emphasizes compliance with established workplace policies and procedures, preparing leaders to effectively escalate issues when necessary. By the end of the course, participants will be qualified to lead in creating a harmonious workplace environment while navigating employee relations effectively.